Identifying a partner's known or hidden need (Kano's model):
- solving an emergency due to an issue, a fault in the workflow of the organization;
- increasing effectiveness, efficiency or adequacy of a functional or production process;
- adding a product function to improve competitiveness;
Analysing costs & benefits.
Planning and managing the core activities:
- Analysis of requirements
- Design -> Architecture
- Implementation -> Computer programming
- Testing
- Debugging
- Deployment
- Maintenance